CRM – Work Truck Pros

Repeat Purchase Manager for Work Trucks

This system is an excellent supplement to your existing CRM system.

Studies have found that it cost 5 times as much to attract new customers than keeping an existing one.

Upfit trucks are a repeat purchase vehicle and RPM helps you make these customers, repeat customers.!

There is no secret to creating a repeat customers. Customers simply want to know they are more than just another “notch” in your Sells belt.

To accomplish this you need to have timely, personal and relevant contact with the past buyer.

RPM for Work Trucks provides the vehicle information you need to make the contact personal and relevant. It can also help with making the contacts timely. Here is what it offers.

Archive Inventory

The Archive Inventory is your sold vehicle inventory and is a key component for the RPM system. This inventory provides the vehicle information needed so that a salesperson’s contact to a past buyer is specific to the purchased vehicle. It is this kind of information that will let the buyer know your remember them and their needs. This makes for a successful contact.

Sales History Report

The Sales History report is another key component to the RPM system.

The Sales History Report is the main component of the RPM system. This report offers many functions that make it a great supplement to an existing CRM system or can be quite an effective post sales CRM system itself. Here is some of what it offers.

VIN look-up and direct access to a vehicle in the the Archive
There is a Notes section where the contact information can be entered for each sales transaction
If the salespersons name has been included then the report can be ran for each salesperson
If the customer name/number has been entered the report can be ran for each customer
All reports can include a date range which will limit the view the transaction between those dates

Associated Vehicle Documents

If there are documents associated with the vehicle, these documents will be available for viewing. These documents can be anything. The most common documents are invoices, but sales worksheets are also a popular document to include.

Contact Notes

12/3/20 Contacted them about the vehicle today. The Ford is still holding up. I mentioned the new F-600 being manufactured and they were very interested. Will meet with them soon to discuss in more detail.

5/3/20 It has been 6 months since the purchase and I followed up to hear how the Ford was doing. So far so good, but they are still not ready to deem the Ford a success just yet.

This company has not used a Ford vehicle for this truck type before, but are hoping it works as it is less money than the type they are purchasing now.

The Notes are available through the Sales Report as well. These are specific to a sales transaction, so they are also specific to a vehicle. This can be valuable when a client has more than one vehicle.

By providing detailed information about the purchased vehicle and notes on past contacts, almost anyone can make a personal and relevant contact for the dealership.

The RPG for Work Trucks can be included with our inventory system, or can be a stand alone system. The stand alone pricing is below.

Stand Alone RPM Package $249/month

Includes, Archive Inventory System, Electronic Document Storage and Retrieval System, and Sales History Report.